Who we are

Net Payments, an Australian registered business ABN 87 611 967 376

Our website address is: https://www.netpayments.com.au

What personal data we collect and why we collect it

Contact forms

When visitors contact us using the supplied contact forms we collect the data shown in that contact form. The data provided is requested so that we may contact you about your enquiry and provide personalised services if (and only if) you have requested for us to do so.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a quotation from us, some of your data may be shared with one or more of our upstream payment processing providers for the sole purpose of obtaining the best price we can for you.

Otherwise, your information will never be shared with third parties, except in situations where a third parties services are employed by us in operating and conducting business, and under the condition that they too treat the information confidentially. Access to data is restricted to our employees and contractors on a need-to-know basis. We do not sell your data.

How long we retain your data

If you use our contact forms we will retain your data indefinitely, or as long as law permits, and remove it at your request.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We use third-party services that may also collect information:

How we protect your data

We use strong SSL encryption to transmit all data. Access to data is restricted to our employees and contractors on a need-to-know basis.

The Net Payments Payment Gateway is PCI DSS Level 1 Compliant.

Contact us

If you have any questions regarding this policy or the use of personal information collected by Net Payments, please send an email to privacy@netpayments.com.au


Last updated: 3rd May 2021


Net Payments

Net Payments Payment Gateway is PCI DSS Level 1 Compliant.

Made in Australia, for Australia.